Greens247 Help Center | Spam Experts Outgoing Filter

Spam Experts Outgoing Filter

SolarWinds® Spam Experts‎ is the best Email security solution against Email spam. Spam Experts offers an incoming filter and an outgoing filter. Spam Experts incoming filter receives inbound Email before it reaches your servers. It uses enterprise grade protection against inbound spam, viruses, phishing, malware, ransomware and other email-based threats. It keeps your inbox clean and safe. Spam Experts outgoing filter safeguards your organization’s reputation and stops spam from leaving your network. Maintaining a good reputation for your domain is essential in keeping your domains and IPs off blacklists!

Spam Experts Outgoing Email Filtering is vital to safeguard your IT infrastructure reputation and ensure all your outgoing email arrives safely where it should. This professional solution will block spam & viruses from leaving your network and prevent your IP(s) from being blacklisted ever again. Spam Experts Outgoing Filter gives you the reporting and tools to detect compromised accounts and lock-down spamming users.

Spam Experts integrates very well with cPanel, and improves your cPanel Email service greatly. Greens247 is a reseller for these wonderful Email security solutions. Greens247 provides you with access to Spam Experts dashboard from within your account protal so you can monitor incoming and outgoing filters and train the filter or maintain a whitelist. Greens247 will setup your DNS and add the necessary MX records automatically when you buy the Spam Experts incoming filter. The Spam Experts outgoing filter requires extra configuration steps that will be explain in this article. For more information on SolarWinds® Spam Experts‎ services offered at Greens247 and its related pricing click here.

Prerequisites:

To start using SpamExperts Outgoing Filter, you need to have an account with Greens247.
You can purchase Spam Experts outgoing filter service as a stand alone service or as an addon to your web hosting service. To add the service as an addon to an active hosting plan, login to your account and click "Services" then click "View Available Addons" sidebar menu item. A list of addons will be displayed, search for "Email Spam Filtering - Outgoing Scanning" and click Order Now. If you do not see this option, create a support ticket and one of our agents will help and assist you with your new order. To purchase Spam Experts outgoing filter as a stand alone service, visit the pricing page and make an order.
You may need a dedicated IP address, depending on the configuration method used. If you do not have a dedicated IP, upgrade to a plan that includes a dedicated IP address or create a support ticket and one of our agents will help you and assist you with your new order.
You will need access to your domain DNS management and zone editor, in order to modify some DNS records like MX and SPF.

Procedures:

To Configure Spam Experts Outgoing Filter, Login to your account and click "Services" then find Outgoing Email Filtering Service and click on active button, or the row not the domain name. Once the page loads, click on "Login to SpamExperts Control Panel".

Spam Experts outgoing filter service can be configured using two methods;

Outbound SMTP Server (Basic Mathod)

This method uses Spam Experts as your outbound SMTP server and will require that you configure user authentication on Spam Experts dashboard. Webmail will not show sent items in this case, because all outbound Emails were not sent through the cPanel server.

The first thing you will need to do, is to create an outgoing user.
Click "Manage users" under the Outgoing section.
Locate the "Add a user" section.
Select the "Authenticating User" tab.
Enter the desired username/email prefix and password and click "Add" to create the account
Configuring your Email Client

Smart Host Setup (Advanced Method)

This is the recommended method. It Re-routes all outgoing traffic through the system and Webmail can see all the sent Emails normally.

You need to add your dedicated IP address to SpamExperts control panel.
Click "Manage users" under the Outgoing section.
Locate the "Add a user" section.
Select the "Authenticating IP or range" tab.
Enter the desired dedicated IP and click "Add". If you do not have a dedicated IP, you may purchase one from within your account for any active web hosting service.
Create a technical support ticket and request support to activate Smart Host Setup for your desired domain name.

Configure Spam Experts SPF record

It is very important to setup and configure the domain SPF record to ensure Email deliverability. SPF records are TXT records placed into a domain's DNS settings. SPF (Sender Policy Framework) is a way to restrict which mail servers are allowed to send email for your domain name.

If you have an existing DNS record that begins with the value "v=spf1" and you are only sending Email from one source, then you may replace it or delete it and create a TXT record for the outgoing sending domain with the following details

If you already have an SPF record setup and you are sending email from other sources instead of adding the "include:" line you can append the following to the existing SPF record.

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